Yes… paypal has become arrogant.
I’ve been selling Plasma Cutters & Welders based on Inverter Technology since 2004 and have used PayPal as my payment gateway. This new policy is ridiculous and bad business for PayPal too. Who ever is in charge doesn’t realize there is no way for them to accurately determine the loss of transactions that will occur due to this stupid policy. paypal obviously doesn’t that sellers are their customers… not the buyers.
They have no respect for the a purchase agreement between the seller and buyer, which is a necessity for seller protection.
It’s as if they think they need to “protect” the buyer from the seller and have figured out a way to profit from it while punishing the seller for suffering a return.
This policy is so stupid and dumb that it’s even hard to derive logical explanation.
Obviously there are fools at the helm.
paypal use to be a model of efficiency. Then a number of years ago they started changing the website and caused many operational problems that never got fixed. Just DUMB!
FYI: I’ve been looking at square.com as a paypal alternative. So far it look good.
Square has about the same transaction percentage and does not charge for their Virtual Terminal ($30 savings for me each month) and nice website and a free store.
Also… ebay is adopting their own stupid anti business policies. Example If I sell a $1300 machine, ship it for $75, and the customer “claims” not as described ebay will FORCE the seller (me) to pay the return shipping (it happened). In my case as much as $80. That policy has caused me to reduce my sales by qualifying my customers to (only) reduce risk.
Note… in the above real-world situation that would be $80 + the paypal transaction fee of around $42 (they will now keep) . So my loss generated by the policies of ebay and paypal would be $122 and I get an effectively “used” machine in return.
These people in charge of paypal and ebay are obviously unqualified… idiots!
Sadly I fear it’s a sign to the times… neurotic times.
Imagine people of this caliber in charge of medical, law, oh yes and government.
Enough said, I’ve got to stop thinking about this.