Hi all!
I have a problem, I’ve had quite a few orders to Brazil have disappeared, so the nice guy I am, I ship the order again at no cost to the buyer, they have been pretty small orders but it is now stating to cost me a lot.
I’ve sold on other sites before, never to Brazil though, with absolutely no problems at all!
How do you handle lost shipments, do you refund and forget or do you only sell with tracked shipping?
Any ideas are appreciated