Fix Canon Printer Offline Issue on Windows 10/11 and Mac: Complete Guide

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Canon printer offline issues on Windows 10/11 and Mac often result from connectivity problems, outdated drivers, or incorrect settings. To fix, check network connection, restart devices, and set the printer as default. Updating drivers and disabling offline mode can also help restore normal printing functionality across both operating systems. [Dial +1-801-878-6858 USA]

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Fix Canon Printer Offline Issue on Windows 10/11 and Mac: Complete Guide

Canon printers are known for their performance and reliability, but even they can occasionally go offline, causing frustration during urgent print jobs. If your Canon printer is showing offline on Windows 10, Windows 11, or Mac, youā€™re not alone. This guide will help you understand why this happens and how to fix the issue quickly and effectively.

Why is My Canon Printer Offline?

The ā€œofflineā€ status means your computer cannot communicate with the printer. Several common causes include:

1. Connectivity Issues

  • Loose or unplugged USB cables
  • Disconnected Wi-Fi or network cables
  • Printer not connected to the same network as your computer

2. Printer Not Set as Default

If your Canon printer is not set as the default printer, your system may redirect jobs to a virtual printer, leading to an offline error.

3. Offline Mode Enabled

Sometimes, Windows or Mac mistakenly sets the printer to ā€œUse Printer Offlineā€ mode.

4. Driver Issues

Outdated or corrupted printer drivers can prevent proper communication between the printer and your computer.

5. Spooler Service Problems

The printer spooler service manages print jobs. If it crashes or malfunctions, it can cause offline errors.

How to Fix Canon Printer Offline Issue on Windows 10/11

1. Check Printer Connection

  • Ensure the printer is powered on.
  • Reconnect the USB cable or check Wi-Fi status.
  • Restart the printer and computer.

2. Set Canon Printer as Default

  1. Go to Settings > Devices > Printers & scanners.
  2. Select your Canon printer.
  3. Click Set as default.

3. Disable ā€œUse Printer Offlineā€ Mode

  1. Open Control Panel > Devices and Printers.
  2. Right-click your Canon printer and choose See whatā€™s printing.
  3. Click Printer on the top menu and uncheck Use Printer Offline.

4. Restart Print Spooler Service

  1. Press Windows + R, type services.msc, and hit Enter.
  2. Locate Print Spooler, right-click and select Restart.

5. Update or Reinstall Drivers

  • Visit the Canon Support Website and download the latest drivers.
  • Install them and restart your system.

How to Fix Canon Printer Offline on Mac

1. Check the Printer Connection

  • Ensure the printer is turned on.
  • Check if itā€™s connected to the same Wi-Fi network as your Mac.
  • Try restarting both devices.

2. Reset the Printing System

  1. Go to System Settings > Printers & Scanners.
  2. Right-click in the printer list and choose Reset printing system.
  3. Re-add your Canon printer.

3. Set Canon as Default Printer

  1. Open System Preferences > Printers & Scanners.
  2. Select your Canon printer from the list.
  3. Click Default printer and choose your Canon device.

4. Update or Reinstall Drivers

  • Visit Canonā€™s support site for Mac-compatible drivers.
  • Uninstall old drivers if necessary and install the updated version.

Advanced Troubleshooting Tips

1. Run the Windows Printer Troubleshooter

  • Go to Settings > Update & Security > Troubleshoot.
  • Select Printer, and then run the troubleshooter.

2. Assign a Static IP Address to Printer

Sometimes IP conflicts can cause the offline issue. Assign a static IP in the printer settings or via your router.

3. Firewall or Antivirus Conflicts

Temporarily disable your firewall or antivirus software to check if itā€™s blocking communication between the computer and the printer.

4. Reinstall the Canon Printer

If all else fails, uninstall the printer completely and reinstall it:

  • On Windows: Go to Devices and Printers, remove the printer, and re-add it.
  • On Mac: Use the minus (-) sign in Printers & Scanners, and re-add using the plus (+) button.

Preventing Canon Printer from Going Offline

  • Keep printer firmware and drivers updated.
  • Regularly restart your printer and router.
  • Ensure your Wi-Fi network is stable and secure.
  • Use official Canon software for setup and diagnostics.

FAQs

1. Why does my Canon printer keep going offline on Windows 11?

It may be due to Wi-Fi disruptions, outdated drivers, or the printer not being set as default. Use the printer troubleshooter or reconnect your printer.

2. How can I get my Canon printer online on Mac?

Reset the printing system, ensure the printer is on the same Wi-Fi network, and reinstall the latest drivers from Canonā€™s support website.

3. What should I do if ā€œUse Printer Offlineā€ is grayed out?

Make sure the printer is turned on and connected. You might need to restart the spooler service or reinstall the printer drivers.

4. Can antivirus software cause my Canon printer to go offline?

Yes, certain firewalls or antivirus tools may block network communication. Try disabling them temporarily to check if that resolves the issue.

5. How do I check if my Canon printer is connected to Wi-Fi?

Use the printerā€™s control panel to check network settings. Many Canon models also print a network status report from the settings menu.

Conclusion

Canon printer offline errors on Windows 10, Windows 11, and Mac can be frustrating, but they are usually easy to fix with the right steps. Whether itā€™s a simple connection issue or a driver glitch, the solutions provided above should help get your Canon printer back online in no time. Always ensure your system and printer drivers are up to date and maintain a stable connection for optimal performance.