Customer Feedback

Hello, I see that nobody leaves me feedback. Does Tindie send a message to the customer asking him/her to leave feedback on their purchase? Ebay does this, just wondering.

1 Like

Hi mcuprogrammers,

With covid causing shipping issues, I think its expected within 3-5 weeks for people to receive an irate review reminder. The delay varies because all estimated delivery dates are not accurate enough for Tindie to determine an appropriate irate email reminder for every buyers order due to the circumstance of late parcel arrivals.

If you could contact Tindie support at support@tindie.com to see if one of your most recent completed orders sent out an irate email to your customer.

Hope this helps,

thanks for responding but you have not answered the question.

They do but the message isn’t automated at a later date until after the package has been delivered. I also suggested contacting Tindie support at support@tindie.com to see if one of your most recent completed orders sent out an irate email to your customer.