About the Support category

At Tindie we take support very seriously. We want you to be a happy customer!

If you have a specific question about an order, we encourage you to:

  1. Contact the seller of the item you purchased. You can do so by sending him/her a personal message from the order receipt you received via email, or if you have registered on Tindie head on over to your purchases.
  2. **If contacting the seller doesn’t work, please email support@tindie.com. ** You will receive a much faster response than posting here.

Tindie is a thriving community and so if you’d like help from other buyers (and sellers) then please post here.