Thanks Raj for the kind words! I can’t really disagree with anything you’ve requested but just wanted to put a bit of context around why we haven’t put as much time into the seller interface recently. There is a constant balance in development priorities between the overall community, seller needs, and internal/HQ tools.
Early on we were building for sellers. Basic product create, refine shipping system (over and over and over), selling options (in stock, preorder, and backorder), product options, price tiers, etc.
Over the last year, we transitioned towards making it easier for customers. We removed many features over the last 6 months that weren’t being used to simplify the experience. Interestingly, the more features we removed, the more traffic and sales went up. This month’s redesign was our final major customer-facing push we’ll have for a while.
Right now we are focused on improving the site for new and smaller sellers. In looking at the data, the vast majority of sellers need help getting their first few orders. A few changes that launched and will be coming -
- Manually approve listings before they go live to improve listing quality
- Remove old products that aren’t selling to better showcase high quality products
- Refine new product process around qualities we know that will improve a product’s chances of selling (more on this later in the week)
Those are features that will improve every seller’s chance of success. However I think we can do more to make product development easier for the entire community. I’ll have more details on this in the future, but over the next few months we will be putting considerable energy towards community features all sellers can use.
That leaves the features you’ve requested. Many great ideas and it will just be a matter of prioritizing them with our small (3 person), yet capable team. Most sellers don’t really need those features, but for super-sellers they are definitely needed. There isn’t a perfect way to allocate time and energy, but I agree we need to work on them. We’ll just have to fit them in between other projects that impact many more Tindarians.