There seems to be a flaw in the process for marking an item as shipped and adding a tracking code.
I had a customer cancel an order recently just as I was about to ship the item, so it seems that I need to mark items as shipped BEFORE I ship them i.e. when I am heading out to my local Fedex store so that I don’t have the customer cancel while I am in the process of shipping.
The issue that there seems to be no way to add the tracking code after I have marked the item as shipped. In fact there is no way for me to send any message to the customer via Tindie so I have to email them directly and they may not recognize my email address.
I’d appreciate any tips on this.