At Tindie we take support very seriously. We want you to be a happy customer!
If you have a specific question about an order, we encourage you to:
Contact the seller of the item you purchased. You can do so by sending him/her a personal message from the order receipt you received via email, or if you have registered on Tindie head on over to your purchases.
If contacting the seller doesn't work, please email firstname.lastname@example.org. You will receive a much faster response than posting here.
Tindie is a thriving community and so if you'd like help from other buyers (and sellers) then please post here.